◈ MICROSERV
REMOTE ASSIST

✓ ACCESS GRANTED

How can we help you?

Follow these steps to receive secure remote assistance.

1. Contact your technician

Describe the problem and request a temporary agent invitation link.

Request help

2. Run the assistant

Open the invitation link sent by your technician. Download and run the support assistant.

3. Approve the connection

Verify the technician identity, approve remote control and close the support app when finished.

Never share passwords, banking codes, or sensitive information during a session.